MMP
Multichannel Messaging Platform
Seamlessly integrate enterprise applications using our multichannel messaging API. Start using new customer communication channels with minimal changes to your backend systems.
CORE FEATURES
Enterprise-Grade
Message Transfer Agent
Multichannel
Message Relay
Optimized
Deliverability
High
Performance
Template
Management
Advanced
Reporting
Security
Compliance
MULTICHANNEL MESSAGE RELAY
Send messages on any channel
No more micro-management of digital channel partners. With D-engage’s application-to-application message relay engine you can use a single platform to send and track high-volume transactional and marketing messages over Email, SMS, Web & Mobile Push.
- Injection through SMTP, REST API and AMQP
- Advanced scheduling options
- Sending time and volume limitations
- Attachment support
OPTIMIZED DELIVERABILITY
Optimize deliverability with minimum effort
The powerful engines driving MMP are preconfigured to handle the complex rules of deliverability. With provider specific configurations including rate, speed, connections limiting, throttling and more – email deliverability is easier than ever. Plus, more insights into recipient activity will help your teams fine-tune messages.
- Authentication standards support (DKIM, SPF, DMARC)
- IP rate limiting
- Automated IP warmup
- Blacklist, bounce and feedback loop management
HIGH PERFORMANCE
Boost performance with fewer servers
Designed with a strong focus on performance. With message queuing in memory and a multi-threaded architecture, a single instance can handle millions of messages per hour with minimum server requirements.
- 5 million messages per hour from a single server
- Horizontally scalable architecture to meet high speed, high volume message delivery
- High availability – easily scale message queues across multiple machines
- RabbitMQ for message queuing and reporting
TEMPLATE MANAGEMENT
Centralize your multichannel template management
Work your way and create, preview, personalize, test and store your multi-channel content in a single repository. Personalize message templates with simple variables or complex personalization blocks and ensure it looks on brand with built in rendering preview services.
- Centralized template repository (Email, SMS, Web & Mobile Push templates)
- Upload your existing content or retrieve content with API’s
- Complex personalization blocks, JavaScript engine and personalization rendering
- Separate templates for Marketing and Transactional messages
ADVANCED REPORTING
Monitor performance in real-time
Use a single platform to get a complete view of your cross-channel sending statistics including the number of messages delivered, clicks and open rates. Keep track on any bounces and complaints so you can address any issues immediately.
- Detailed reports for each message delivery including bounces, opens and clicks available through the Web UI
- Reports can be pushed to your existing systems or can be retrieved from RabbitMQ queues or SMTP
- Query historical transactional sends by target address or message ID
SECURITY COMPLIANCE
Secure and compliant platform
Enterprise-ready security and operational processes ensure secure deployment into your existing infrastructure. Comprehensive features like privacy compliance, account provisioning, approval workflows and message encryption keep your marketing and communications operations protected.
- On-premise deployment
- SSO/LDAP authentication
- TLS message encryption
- Detailed SMTP logs available for audits
KEY BENEFITS
Maximize multichannel messaging performance with a platform built for high-volume, high-speed and low-latency
Fast and remote setup
Get up and running in one week. Our team of experts, comprehensive documentation and robust API’s enables the onsite implementation to be done remotely. Onboarding, configuration and training services are provided by D·engage.
Easy integrations
Our messaging platform is designed to complement your existing investments. Add a few lines of code to your existing applications to start sending cross-channel messages easily and securely.
Expert support
With D-engage, you don’t just get a powerful sending infrastructure. You get a dedicated partner with over 20 years of experience, ready to help you bring your communication processes to the next level.
See what D·engage can do for your business
Ready to get started?
Let us show you how the world’s leading brands use our platform to make every customer engagement count. Get in touch today for a conversation and a personalized tour of our solutions.
